Please feel free to contact us regarding your service related questions. We will answer you as soon as we receive your message. Please note that due to the current situation, longer processing times for revisions and repairs in our service centers are to be expected.
The case number can be found on the back of your watch case and on your guarantee documents.
Do you need further assistance?
The movement number is visible through the sapphire-crystal caseback of your watch on (one of) the plate(s) or can be found on your guarantee documents.
Please enter the date when you acquired the timepiece. E.g. when you collected the watch from one of our concessionaires or the previous owner.
Please use this field to let us know where you purchased your timepiece or whether you acquired the timepiece at an auction, from a previouse owner, etc.
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